Vialogix Partners with First Citizens Bank for Web Services Redesign

CHARLOTTE, NC – March 3, 2008 – Vialogix, a Charlotte-based Web design firm, has partnered with Raleigh, N.C. headquartered, First Citizens Bank to update its Web services for both personal and business customers.

Vialogix created a consistent design and navigational model using multiple software vendors that allows First Citizens’ customers to have a unified online experience. The bank’s Online Banking, Bill Pay, Brokerage and Business Online Banking Advantage® products were given a flexible navigational model and design layer. These products now prominently display the First Citizens’ brand and provide a design consistent with the bank’s public Web site, firstcitizens.com.

“Our goal with the Web services redesign was to create an efficient, consistent user experience for all First Citizens online customers,” said Rob Norris, president of Vialogix.

The site has been well-received. “The new site has enhanced the experience across multiple lines of business for our online customers.” said First Citizens Director of Internet Development, Rob McIsaac. “We’ve been very pleased with the combination of technical and business knowledge that Vialogix brought to this development effort.”

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About Vialogix

Vialogix is a human-focused WWeb development company best known for its Internet, intranet and extranet Web solutions. Vialogix partners closely with clients to develop intuitive, usable Web interface solutions which work to obtain clients’ business goals by reducing costs and increasing sales and productivity. Solutions include e-commerce, online enrollment applications, content management systems and user interface design for Web applications. Clients include American City Business Journals, Bank of America, Baker & Taylor, First Citizens Bank and Novant Health.

For more information visit www.vialogix.com

About First Citizens Bank

Founded in 1898, First Citizens operates 340 branches in more than 200 cities and towns in North Carolina, Virginia, West Virginia, Tennessee and Maryland. The Raleigh-headquartered bank is a major subsidiary of First Citizens BancShares Inc. (Nasdaq: FCNCA), which has $16.2 billion in assets. First Citizens is committed to providing superior financial services to individual customers and small to mid-sized businesses. For more information about First Citizens Bank and its services, visit firstcitizens.com or call toll-free 1-888-FC DIRECT (1-888-323-4732).