Time to Get Serious
About Internet ROI?
Here’s how to determine if your web interface is designed effectively. Analyze training time, look closely at your customer service costs and then monitor online sales and overall customer satisfaction. If your interface is positively impacting all these areas, don’t touch a thing. If it isn’t, then you’ve come to the right place.
Case Study
Baker & Taylor Wholesale E-Commerce
The final design keeps a Search panel in front of users for easier access to Search parameters and filters. The ability to amend a search while reviewing product results has improved online sales and assisted the wholesale audience in building carts.
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Vialogix, a Charlotte–based web development firm redesigned and launched a new web site for Brookwood Associates.
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